Frequently Asked Questions
Frequently Asked Questions (FAQ) – ThuisBier.nl
1. What is ThuisBier.nl?
ThuisBier.nl is an online platform for ordering craft beers and beer packages. We offer a wide selection of artisan beers, carefully curated for the true beer enthusiast. We deliver the beers to your door, so you can enjoy the best beers without having to leave your home.
2. What types of beers can I buy at ThuisBier.nl?
At ThuisBier.nl, you'll find an extensive range of craft beers from both Dutch and international breweries. From hop-forward IPAs to hearty stouts and refreshing lagers, there's something for everyone! We also offer beer packages, perfect for gifts or to explore different flavors.
3. How does delivery work?
We deliver our beers across the Netherlands and most countries within the European Union. The shipping cost is €6.75 for standard packages within the Netherlands. These fees are waived if you choose to pick up your order. Below are the shipping costs for the countries we deliver to:
| Land | Verzendkosten |
| Nederland | € 5,95 |
| Belgium | € 8,10 |
| Germany | € 8,20 |
| France | € 12,60 |
| Denmark | € 11,00 |
| Poland | € 15,00 |
| Portugal | € 16,00 |
| Spain | € 16,55 |
| Czech Republic | € 14,35 |
| Sweden | € 14,55 |
| Austria | € 11,00 |
| Bulgaria | € 26,00 |
| Estonia | € 16,20 |
| Finland | € 22,00 |
| Greece | € 30,00 |
| Hungary | € 15,00 |
| Ireland | € 15,80 |
| Italy | € 16,25 |
| Luxembourg | € 10,25 |
4. Can I pick up my order?
Yes, you can also pick up your order from us. When placing your order, you can choose the ‘pick up’ option. We will notify you when your order is ready for collection.
5. Can I order a gift package?
Yes, you can also order beer packages that make ideal gifts. We create special beer packages that can be delivered to friends, family, or colleagues.
6. How can I pay for my order?
You can pay securely using various methods, such as iDEAL, credit card, or bank transfer.
7. Can I cancel or modify my order?
We process orders as quickly as possible, so it’s important to notify us of any changes or cancellations immediately. Please contact us within 24 hours of placing your order to see what options are available.
8. Are the beers from ThuisBier.nl suitable for people with dietary restrictions?
We offer a wide variety of beers, but we recommend checking the ingredients list on the product pages, especially if you have specific dietary needs (e.g., gluten-free or vegan).
9. How can I contact ThuisBier.nl?
If you have any questions or comments, please contact us by email at info@thuisbier.nl. We are happy to assist you!
Have another question? Feel free to reach out to us!